Office For Aging Mini-Bus

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About the Office for Aging Mini-Bus  

OFA Mini Bus

The Office for Aging Mini-Bus is available Monday through Friday from 9:00 a.m. until 4:00 p.m. to people 60 and older in Broome County's urban core within the triple cities area. To be eligible you must fill out an application and you will be given an Office for Aging identification card to show when boarding the bus.

Call the Office for Aging at 607.778.2411 to obtain an application or download it here.  This service can be used for rides of any purpose. All buses are wheelchair accessible. Mobility aids (wheelchair, scooter, etc.) must meet the requirements identified below: 

Mobility Aid Maximum Allowable Dimensions:

  • Width - cannot exceed 30 inches
  • Length - cannot exceed 48 inches (measured two inches above the ground)
  • Weight - cannot weigh more than 600 pounds when occupied

 

 

 

 

 

Fares  $1.50 contribution

There is no fare for the service. All riders will receive an envelope to make a confidential contribution of $1.50 toward the cost of the service. Service will not be denied if you are unable to contribute. 

Reserving Your Ride

How do I make a reservation? 

Telephone

Call 607.763.8747.  Only those requests received between 8:00 AM. and 4:00 PM, Monday through Sunday will be considered.  Ride requests received on major holidays cannot be accepted. [MORE]

  

ComputerYou may reserve your ride online via your computer or smartphone.  Only those requests received Monday through Friday during the hours of 8:00 AM. and 3:00 PM. will be considered. Ride requests received on major holidays cannot be accepted.  You can reserve your ride online in English or Spanish.  

What do I need when reserving my ride?

  • Name
  • Telephone number
  • Pick up and destination address(s),
  • Date of ride(s)
  • Time of your pickup and appointment (if you have one)
  • Time you will want the bus arrive to bring you home
  • If anyone will be accompanying you. [MORE]  

What other things should I know?

  • Reserve your ride at least one day in advance or up to 7 days in advance. 
  • The more time in advance you reserve your ride, your chances increase getting the times you want.   
  • Plan extra time for your trip. BC Lift is a shared ride service and others will likely ride with you. 
  • When scheduling your ride your will be asked for you appointment time.  Be sure to allow time to get to and from the bus for the actual appointment.  For example, if you have to be at work at 9:00AM, but know you need time to walk from the curb to your desk, make your appointment for 8:45AM.  
  • The day before your ride, we will schedule your ride as close as possible to your requested times.  We will contact you to confirm your requested times.

How do I cancel my reservation? 

  • To cancel your ride, call 607.763.8747 one hour or more before your scheduled pick up time.  Cancellations made less than one hour before the scheduled trip will be considered a "no show"
  • If you have multiple trips scheduled, cancel each trip as needed.  A trip is defined as each one-way ride.

"No Show" Policy

  • If you do not show at your scheduled pick up time, you will be recorded as a "no-show".   
  • As a courtesy, drivers will wait an extra five minutes after your pick up time. 
  • Cancellations made less than one hour before your scheduled pick up time will be considered a "no show".
  • Three (3) no-shows in a thirty-day period may result in a thirty-day suspension of service. 

OFA Mini Bus Shoppers' Special

If you live in one of our frequently visited senior housing developments, we offer weekly shopping trips. The bus will come to your building the same day and time every week and will take you to and from the grocery store. Riders are allowed 3 paper bags or 6 plastic bags. You must be able to carry the groceries to and from the bus yourself. No reservations are needed, however you must be a resident of the development and 60 or older. All riders will receive an envelope to make a confidential contribution of $1.25 toward the cost of the service. Service will not be denied if you are unable to contribute. Please call the Office for Aging Mini-Bus office for details on which housing developments participate in this service and which grocery stores are visited.

Safety Guidelines

The following activities are prohibited on any Office For Aging Mini-Bus:

  • Eating or drinking of any substance on the bus.
  • Consumption of alcohol and/or illegal substances.
  • Smoking.
  • Possession of weapons.
  • Boarding the bus with hazardous or dangerous materials or devices.
  • Behavior that is considered to a reasonable person to be dangerous, disruptive, obscene, threatening, violent, inciting or insulting language and/or gestures.
  • Fighting or mock fighting.
  • Throwing objects in the bus or out the windows.
  • Using sound producing devices without earphones. (radios, boom boxes, mega-phones, etc).
  • Panhandling and soliciting.
  • Harassing or intimidating any person.
  • Putting hands out the window.
  • Putting hands on or touching other passengers without consent.
  • Bicycling, rollerskating, rollerblading or skateboarding on the bus.
  • Animals, except service animals.
  • Lack of shoes, shirts, other appropriate attire.
  • Placing of any objects in aisles or other places where a reasonable person would consider dangerous.
  • Click here for the BC Transit Policy Manual


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